Frequently Asked Questions
Everything you need to know about shopping with Aussie Hobbies.
How long does shipping take within Australia?
We offer standard and express shipping options. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy for hobby kits?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please note that once a model kit or electronic component has been partially assembled, it is no longer eligible for return.
Do you provide technical support for RC vehicles and drones?
Yes! Our team of hobby enthusiasts is available via email or phone to help with troubleshooting, setup guidance, and advice on compatible spare parts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay for your convenience.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your products covered by a warranty?
All products sold by Aussie Hobbies come with standard manufacturer warranties. If you encounter a defect, please contact us with your order number and photos of the issue so we can facilitate a claim.